Shipping & Logistics

Efficient, Global, and Professional Delivery Solutions by FrostFlex Units

At FrostFlex Units, we ship our certified refrigeration and cold storage equipment worldwide. Whether you're ordering a compact poultry chiller or a full-size mobile blast freezer, our logistics partners ensure that your unit reaches you safely and on time.


✈️ Global Shipping Coverage

We currently ship to the following countries and regions:

  • 🇺🇸 United States

  • 🇨🇦 Canada

  • 🇫🇷 France

  • 🇩🇪 Germany

  • 🇬🇧 United Kingdom

  • 🇸🇦 Saudi Arabia

  • 🇦🇪 United Arab Emirates

  • 🇰🇼 Kuwait

  • 🇶🇦 Qatar

  • 🇴🇲 Oman

  • 🇧🇭 Bahrain

  • 🇹🇷 Turkey

  • 🇪🇸 Spain

  • 🇮🇹 Italy

  • 🇳🇱 Netherlands

  • 🇨🇭 Switzerland

  • 🇱🇧 Lebanon

  • 🇸🇾 Syria

  • 🇬🇷 Greece

  • 🇪🇬 Egypt

  • 🌍 Other countries available upon request


🚚 Delivery Options

Depending on the product type and destination, we offer:

  • Express Air Freight (DHL / FedEx) – For compact units and time-sensitive deliveries

  • Road Freight – Available in the Middle East, EU, and select regions

  • Sea Freight – Best suited for large-size blast freezers and bulk orders

  • Local Pickup or Custom Logistics – Available for selected countries upon request


📦 Packaging & Safety

All units are shipped in:

  • Heavy-duty wooden crates

  • Foam padding for shock absorption

  • Moisture-resistant plastic wrapping

📋 Every shipment includes a product report, user manual, and basic setup checklist.


🔒 Insurance & Liability

  • Shipping insurance is optional but highly recommended.

  • FrostFlex Units is not responsible for damage, loss, or delay caused during transit unless insurance is purchased.

  • The customer is responsible for filing damage claims directly with the carrier (DHL, FedEx, or freight company).


⚠️ Customs & Import Fees

All import duties, taxes, and customs clearance charges are the sole responsibility of the buyer. Regulations vary by country. Please check with your local customs office.


🕐 Estimated Delivery Time (After Production)

Region Delivery Time
Europe 5–10 business days
Middle East 7–12 business days
North America 10–15 business days
Other regions Varies – Please contact us

Note: All delivery times are estimated and may vary based on shipping method and destination.


Ready to take the next step?
🔗 Visit our Product Collection or reach out for a custom logistics quote tailored to your location.

✉️ Contact Form

Please fill out the form below for general inquiries, order updates, or customization requests.
Our team will respond as soon as possible.